Troubleshooting

This folder does not exist, please create it.

3min

This article covers troubleshooting the “This folder does not exist.” when pulling Marker data from an XML file with WP Go Maps.
You may experience this error message when pulling Marker data from an XML file with WP Go Maps:
Depending on your server configuration, this could mean one of the following:
The plugin could not create the folder it requires to store the marker data in XML files ( the default location is  wp-content/uploads/wp-google-maps)
The plugin is referencing the incorrect location for some reason
Solution
To resolve this issue, try doing the following (in order of difficulty):
Windows Servers Only
If you are using a Microsoft IIS server, ensure that there is no forward slash at the beginning of the MARKER XML URL field.
Change Settings Option
Change from XML file to Database for the Marker pull data from option at the following location:
WP GO Maps -> Settings -> Advanced Settings

Updated 21 Sep 2023

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