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Troubleshooting

“This page can’t load Google Maps correctly”

4min

There are two places in which this error can be displayed.

  • Error inside the Map panel
  • Error underneath address field

Error inside the Map panel

This message is displayed when your API key has not been correctly set up, accompanied by a “For development purposes only” watermark on the map tiles. This will also be displayed if you have not set up billing for your API project.

Error inside the Map panel example
Error inside the Map panel example


Error underneath address field

When this message is displayed underneath an address field (store locator address, marker panel address), this is because the Google Maps Places API has not been enabled for this project.

Error underneath address field example
Error underneath address field example


You must enable the following APIs for the plugin to be functional:

  • Google Maps JavaScript API
  • Google Maps Geocoding API
  • Google Maps Places API
  • Google Maps Directions API

Please refer to our documentation on Creating a Google Maps API key for information on setting your API key.

Updated 21 Sep 2023
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