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Frequently asked questions

I did not receive my invoice?

2min

This article covers what to do if you did not receive an invoice after purchasing any of theΒ WP Go Maps add-ons.

If you do not receive an invoice from us in a timely manner after purchasing one of our plugins, please contact us via ourΒ Support Desk.

Filling in the Support form
Filling in the Support form
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  • Fill out the form, selectingΒ Billing IssueΒ as the type of inquiry.
  • Include both the name of the product purchased and the PayPal email address used to make the purchase in theΒ MessageΒ text.
  • Click theΒ Submit Support RequestΒ button at the bottom of the page.
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This article coversΒ what to do if you did not receive an invoiceΒ after purchase. If you need further assistance, feel free to post on ourΒ Support ForumsΒ or visit ourΒ Support Desk.

Updated 03 Aug 2023
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